Privacy notice

What we collect

• Order details: name, mobile number, optional alternate number and email, delivery address, and what you ordered.
• Technical data: a one-way scrambled form of your IP address, used only to prevent abuse. We do not store your raw IP address.
• On your device: your bag and wishlist are saved in your own browser (local storage), not on our servers.

We do not use advertising or tracking cookies.

Why we use it

• To confirm, pack and deliver your order and handle returns.
• To contact you about your order by phone, SMS or WhatsApp.
• To send WhatsApp updates only if you ticked that box (you can opt out any time).
• To keep tax and accounting records required by law.

Who we share it with

• Courier partners — name, phone and address, only to deliver your parcel.
• Cloudflare, Inc. — hosts this website and our order database.
• Messaging providers, if you opted in to WhatsApp updates.

We never sell your data.

How long we keep it

Order and invoice records are kept for 8 years as required under GST law. Contact and address details not needed for those records are removed 180 days after delivery or cancellation.

Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or nominate someone to exercise these rights for you. Write to to be added; we respond within 30 days. If you are not satisfied with our response, you may complain to our Grievance Officer and then to the Data Protection Board of India.

Where data is processed

Our hosting provider, Cloudflare, runs a global network, so your data may be processed on servers outside India. It is protected by the same contractual and technical safeguards wherever it is processed.

Security

Data is sent over encrypted connections (HTTPS) and stored in a database that only authorised staff can access.